Shipping policy
Last updated: Jun 25, 2026
Thank you for shopping with Secure®. We want your order to reach you quickly, safely, and at no extra cost. Please read the details below so you know exactly what to expect after placing your order.
Free Shipping on Every Order
We offer 100% free shipping on all orders, with no minimum purchase required. The price you see at checkout is the price you pay. There are no hidden shipping fees, handling charges, or surprises.
Delivery Time
Your order will be delivered within 3 to 5 business days from the moment it is confirmed.
Here is how the process works:
Order Processing (0 to 24 hours): Once you place your order, our team verifies and prepares it for dispatch within 24 hours. You will receive an order confirmation by email immediately after purchase.
Shipping and Delivery (3 to 5 business days): After dispatch, your package will arrive within 3 to 5 business days. Business days are Monday through Friday, excluding public holidays.
Orders placed on weekends or public holidays are processed on the next business day.
Order Tracking
As soon as your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number to follow your package every step of the way until it arrives at your door.
If you have not received your tracking information within 48 hours of placing your order, please check your spam folder first, then contact our support team and we will resolve it right away.
Delivery Address
Please make sure your shipping address is complete and accurate at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses. If you notice an error in your address after ordering, contact us as soon as possible (within 12 hours) and we will update it before dispatch.
Delays
While the vast majority of our orders arrive within the 3 to 5 day window, occasional delays can happen due to circumstances beyond our control, such as extreme weather, carrier disruptions, or public holidays. If your order has not arrived within 7 business days, please reach out to us and we will investigate immediately and make it right.
Damaged or Lost Packages
Your satisfaction is our priority. If your package arrives damaged, or if it is marked as delivered but you have not received it, contact us within 48 hours of the delivery date. Please include your order number and, in the case of damage, a photo of the package. We will send a free replacement or issue a full refund, whichever you prefer.
Contact Us
Our support team is here to help with any shipping questions:
Email: support@hyperhidrosiswipes.store Response time: within 24 hours, Monday to Friday
Thank you for choosing Secure®. We look forward to helping you stay dry and confident.